Accessibility

We want this site to be usable by everyone who needs it, including people using screen readers, keyboard navigation, magnification, or high contrast settings. Many of the people this site is built for are unwell, exhausted, or reading on a phone in a hospital corridor. Accessibility is not a nice to have here.

Last updated: July 2026

This page says what we actually do, and what we do not claim.

What we do

  • Semantic HTML. Pages are built from real headings, lists, links, and landmarks rather than styled containers, so assistive technology can navigate the structure.
  • Automated testing. We run the industry standard axe accessibility scanner against representative pages, being the homepage, a condition page, a trial page, a medicine page, and our orientation page, and we keep a dated report of every run. The most recent run found no violations on any of them.
  • Colour contrast. Text meets the standard 4.5 to 1 contrast threshold against its background, including small text inside status badges and labels, and text on our dark navy surfaces.
  • Links you can see without relying on colour. Links inside body text are underlined, so they are distinguishable to readers who cannot easily tell the colours apart.
  • Keyboard and screen reader navigation. The site works without a mouse.
  • No motion, no autoplay, no interstitials. Nothing moves, flashes, or covers the content you came for.
  • Plain English. Trial eligibility criteria are rewritten from clinical language into plain English, which is an accessibility measure as much as an editorial one.

What we do not claim

We do not claim conformance with WCAG 2.1 at any level, and you should be sceptical of any site that claims it without publishing evidence.

Automated scanning catches roughly a third of real accessibility problems. A clean automated report means our automated checks pass. It does not mean the site is free of accessibility problems, and we are not going to present it as though it did.

We have not commissioned an independent audit, and we have not done systematic testing with real users of assistive technology. Until we have, a conformance claim would be a marketing statement rather than a factual one.

If something does not work for you

Tell us and we will fix it. Use the "Report an issue" link on any trial, condition, or medicine page, or the contact page. Describe what you were trying to do and what got in the way. We aim to respond within 48 hours.

If a page on this site is the barrier between you and information about your own health, that is our problem to solve, not yours to work around.